Welcome to the HBA Store. Our goal is to provide you with clear and transparent information regarding our shipping procedures and policies. We understand that receiving your orders promptly and in excellent condition is essential to your shopping experience. Therefore, we have outlined our shipping policies below to ensure that you have a seamless and satisfying experience when shopping with us.

SHIPPING RATES AND COSTS

1. For Domestic Shipping

Ground Shipping:

• Orders upto $79 (before taxes) would incur a flat shipping fee of $4.95.
• Orders above $79 (before taxes) qualify for free ground shipping.

Priority Mail:

• Orders upto $79 (before taxes) would incur a flat shipping fee of $7.95.
• Orders above $79 (before taxes) qualify for shipping fee of $4.95.

1. For International Shipping

• Shipping rates for international orders start from $24.95.
• The actual shipping cost may vary depending on the weight of the package and the destination country.

SHIPPING CARRIERS

We utilize a variety of shipping carriers including USPS, UPS, and FedEx to ensure reliable and efficient delivery of packages.

ORDER PROCESSING TIME

Orders are typically processed within 1-2 business days from the time they are placed.

DELIVERY TIME

Standard shipping: Customers can expect delivery within 2 to 9 days from the date of shipment.

Priority shipping: Priority shipments usually arrive within 2 to 3 days from the date of shipment.

SHIPPING DELAYS

While we make every effort to fulfill orders promptly, there may be instances where shipping delays occur due to factors beyond our control.

Shipping delays may be caused by external factors such as adverse weather conditions, carrier operational issues, customs clearance procedures, or unexpected disruptions in transportation networks.

We put our efforts into keeping our customers informed in the event of any shipping delays and will provide updates regarding the status of their orders as soon as information becomes available.

Please note that shipping estimates provided during checkout are based on standard delivery times and may be subject to change due to unforeseen circumstances.

MISSING OR LOST PACKAGES

All packages sent by the HBA Store using designated carriers come with a tracking number for easy monitoring.

HBA Store is responsible for packages until they are marked as delivered by the carrier. After delivery confirmation, any issues regarding missing or lost packages should be addressed directly with the carrier.

CONTACT US

After reviewing this policy, if you have any additional questions concerning this Shipping policy, please contact us by sending an email to [email protected]. 

 

Effective Date: February 17, 2024

Last Updated: February 17, 2024