Once an order is successfully placed on  https://www.hbastore.com/ (the “Website”), customers will receive an order confirmation email containing details such as order number, items purchased, billing and shipping information, and estimated delivery date.

Customers can track their order status by logging into their account on our Website and accessing the "Track Order" section. Here, they can view the current status of their order, including whether it has been processed, shipped, or delivered.

Additionally, customers will receive email notifications at various stages of the order fulfilment process, including order confirmation, shipment tracking details, and delivery confirmation.

Estimated delivery dates provided during the checkout process are based on standard shipping times and are approximate. Actual delivery times may vary depending on factors such as shipping method, destination location, and carrier delays.

Customers will receive shipping updates and tracking information via email once their order has been dispatched from our fulfilment centre. This information will include the carrier name, tracking number, and a link to track the package in real time.

Upon successful delivery of the order, customers will receive a delivery confirmation email. This email will serve as confirmation that the package has been delivered to the specified shipping address.

Effective Date: February 17, 2024

Last Updated: February 17, 2024